We are seeking a highly organized, experienced Dental Front Office Receptionist to join our small, patient centered, single doctor private practice. The ideal candidate must have at least 2 years of experience handling dental insurance claims and be confident managing the financial and administrative side of a busy dental office.

This position is critical to ensuring smooth daily operations and delivering an exceptional patient experience from the first phone call to final payment.

Key Responsibilities:

Greet and check in patients in a professional and friendly manner
Schedule and confirm appointments efficiently
Verify dental insurance benefits and eligibility before patient arrives
Submit, track, and follow up on dental insurance claims
Post insurance payments and patient payments accurately
Present treatment plans and discuss financial arrangements
Manage accounts receivable and outstanding claims
Maintain accurate patient records
Answer phones and respond to patient inquiries in a timely manner

Qualifications:

Minimum 2 years of dental front office experience required
Strong knowledge of dental insurance plans, PPOs and claim processing
Experience with claim submission, follow-ups, and resolving denials
Proficiency in dental practice management software (Softdent/Carestream preferred)
Excellent communication and customer service skills
Strong attention to detail and organizational skills
Ability to multitask in a fast-paced environment

What We Offer:

Competitive compensation based on experience
Supportive and professional team environment
Paid time off
Pension plan
Paid vacation

We are looking for someone dependable, detail-oriented, and confident in managing insurance and patient financial accounts. If you take pride in keeping the front office running smoothly, we would love to meet you.

Job Type: Full-time

Work Location: In person

Pay: $23.00 - $27.00 per hour based on experience

Sharon Stern DDS PC

Dental reception/biller

About the Job